User case

Firstbrokers serves Finnish and Swiss companies

 

 

Firstbrokers Oy is a member of Chamber of Commerce Finland-Switzerland and Finland’s oldest and most international insurance broker. We offer a wide range of insurance solutions and employee benefit services for Finnish companies as well as subsidiaries of Swiss companies.

Firstbrokers as a company

Our company’s culture is based on strong customer orientation, trust and long-term partnerships. The insurance industry requires in-depth expertise and the ability to react to rapidly changing conditions. Our experts are constantly trained and stay up to date on trends in the insurance industry and changes in legislation, so that the customer can leave the comprehensive management of their insurance matters on us.

We offer a wide range of services that are tailored to the needs of different customers. We support the business and goals of client companies by creating appropriate, smooth and timesaving administrative processes for non-life insurance and employee benefit services. In addition, we impartially audit the risks of the client’s business operations, as well as the coverage, appropriateness and costs of the current insurance coverage. We offer insurance products and services both in Finland and around the world in more than 110 countries. We handle both local statutory and voluntary insurance coverage matters as well as international insurance products.

Our customers are various companies from a wide range of industries. The common denominator for these is often international operations and the need for comprehensive solutions.

Local knowledge and international expertise

Our strength in the field is a deep understanding and 35 years of experience in the Finnish insurance market. International connections are extremely important to Firstbrokers. We operate in continuous cooperation with many international insurance broker networks. This enables global insurance solutions also for Finnish companies with operations abroad. We understand the challenges of complex global insurance contracts and play a coordinating role between insurance practices in multiple countries. The key to serving customers is always utilizing local know-how.

It is our special strength – international networking and its application in customer service – that has brought Firstbrokers customers from all over the world, including Switzerland. Through the international broker network, we have obtained, for example, a long-term, large customer whose parent company is in Switzerland.

Firstbrokers is responsible for the insurance needs of the customer’s Finnish subsidiary. We have arranged both local statutory and voluntary insurances for the customers. The company’s global insurances are organized through the parent company, and the solutions apply to all subsidiaries around the world, including Finland. This requires us to cooperate very closely with the insurance lead broker in Switzerland. Thanks to the cooperation, the customer can trust that their insurance solution will be handled seamlessly and in harmony with the rest of the group.

Similarly, we also handle our other international customers from different industries, for example Technology Industry.

Services for members of Chamber of Commerce

Just as Firstbrokers benefits from connections and services of the Chamber of Commerce Finland-Switzerland, members of the Chamber of Commerce can also contact us. We have several Swiss partners and customers whom we help for example with Finnish insurance legislation topics. We are happy to help Chamber of Commerce members get started in the Finnish market.